Terms of Service

These Terms ("Terms") govern your use of BlackNode App ("Service"), operated by Printara s.r.o., a company incorporated in the Czech Republic, at app.blacknode.tech. By creating an account or paying for a subscription, you agree to be bound by these Terms.

1. The Service

We provide a dedicated browser-based VS Code workstation (per-user Docker container) running on our infrastructure, with Claude Code, Chrome with stealth tooling, an MCP server stack and a set of pre-installed skills. You bring your own Claude account (Claude Pro subscription or Anthropic API key); we provide the cloud workspace and the surrounding tooling.

2. Account and access

• You must be at least 16 years old and provide a valid email address.
• You are responsible for all activity in your container. Do not share your workspace password.
• You may have at most one active workspace per account unless we explicitly grant otherwise.

3. Subscriptions, billing and refunds

• Plans are billed monthly in advance via Stripe. Pricing is shown on the homepage and at checkout. Current plans: Starter $29/mo, Pro $99/mo, Ultra $299/mo.
• Subscriptions renew automatically until you cancel. You can cancel any time from the Settings drawer or the Stripe customer portal; cancellation stops the next renewal and takes effect at the end of the current paid period.
• 14-day money-back on your first payment. If the Service is not for you, email billing@blacknode.tech within 14 days of your first charge for a full refund of that first payment. Renewal payments, partial periods and unused capacity are non-refundable.
• EU consumer right of withdrawal: by clicking "Start workspace" and provisioning a container you expressly request that we begin performance during the statutory 14-day withdrawal period and acknowledge that, to the extent the Service has been fully provided, you lose the statutory right of withdrawal (Czech Act No. 89/2012 Coll., Civil Code, §1837). This does not affect the voluntary 14-day money-back above.
• If we materially change pricing we notify you at least 30 days in advance.

4. Usage limits and fair use

• Each plan has fixed RAM, CPU and disk caps (enforced at the container level). Exceeding the disk cap will cause writes to fail until you clean up.
• We rate-limit workspace provision to 3 / user / hour and 10 / source-IP / hour to prevent abuse.
• You may not use the workspace for sustained crypto-mining, port-scanning the public internet, DDoS, spam relay, or any activity prohibited by our upstream providers (Hetzner, Cloudflare, IPRoyal, Anthropic, Stripe).

5. Prohibited content and behavior

You may not use the Service to produce, store or distribute:

• Child sexual abuse material or any content sexualizing minors.
• Non-consensual intimate imagery, deepfakes of real people without their consent, or content designed to harass, dox, defame or threaten violence against any person or group.
• Malware, ransomware, exploits, phishing kits, credential-stuffing tools or other software intended to harm third-party systems.
• Content that infringes third-party IP rights you do not own or are not licensed to use.
• Spam, mass-unsolicited messaging, fake-account generation at scale, or any conduct that violates the policies of the upstream platform (e.g. Etsy, LinkedIn, TikTok) to which you connect.
• Anything illegal under Czech, EU or your local law.

We may suspend or terminate accounts that breach this section without refund, and we will cooperate with lawful requests from authorities.

5A. Acceptable use of automation and connected accounts

BlackNode is a tool. You operate it using your own accounts, your own credentials and (where applicable) your own AI subscription, and you are solely responsible for how you use it. By using the Service you agree to our Acceptable Use Policy and specifically that:

• You will comply with the terms of service, API terms, automation and bot policies of every third-party platform you connect to or operate on (including but not limited to LinkedIn, Instagram, Facebook, Reddit, X, TikTok, Pinterest, Etsy, and email providers).
• You will not use the Service to send spam, bulk unsolicited messages, or to create fake or impersonating accounts, fake engagement, or artificial traffic.
• You will not scrape, collect or process personal data in violation of GDPR or any applicable data-protection or anti-spam law (including obtaining any consent required for outreach).
• You will respect rate limits and act as a reasonable human operator would; you will not use the Service to evade a platform's security, ban or anti-abuse controls for unlawful purposes.
• You are responsible for reviewing and validating any AI-generated output (messages, listings, media, code) before you publish, send or rely on it. AI output may be inaccurate or unlawful if used without review.

We provide safety controls (rate caps, a dry-run preview and an action log) to help you stay within reasonable limits, but these are aids, not a guarantee, and they do not transfer your responsibility to us. We may suspend accounts that, in our reasonable judgment, are used to violate this section or to put our payment, hosting or proxy providers at risk.

6. Your content and data

• You retain all rights to whatever you create or store in /workspace. We do not claim ownership.
• We do not read or train on the contents of your workspace. See the Privacy Policy for details.
• We do hold operational metadata (account, workspace state, event logs) as needed to operate the Service.

7. Third-party services

The Service integrates with third parties (Anthropic, Stripe, Supabase, Cloudflare, Hetzner, IPRoyal, plus any social platform you OAuth into). Those services have their own terms; your use of them through us is also governed by their terms. We are not responsible for outages, rate limits or content moderation decisions made by third parties.

8. Warranties and disclaimers

The Service is provided "as is" and "as available", without warranty of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, secure or meet your requirements. We do not warrant that any AI output is accurate, complete, lawful, or fit for purpose. To the maximum extent permitted by law we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.

9. Limitation of liability

To the maximum extent permitted by law, Printara s.r.o. is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data or business interruption, even if advised of the possibility. Our aggregate liability arising out of or relating to these Terms or the Service is limited to the fees you paid us in the 3 months preceding the event giving rise to the claim. Nothing in these Terms limits liability for gross negligence, willful misconduct, fraud, or any liability that cannot be excluded under Czech mandatory consumer law, and nothing in these Terms affects your mandatory statutory consumer rights.

10. Indemnity

You agree to defend and indemnify Printara s.r.o. against third-party claims arising from (a) your content, (b) your use of the Service in violation of these Terms or the Acceptable Use Policy, or (c) your violation of applicable law or any third-party platform's terms, except to the extent such claims arise from our own breach of these Terms or our gross negligence.

11. Termination

• By you: cancel in the Settings drawer or the Stripe portal. Your container and files are destroyed at the end of the current period; you receive an export link for 7 days.
• By us: for material breach we will give written notice and a reasonable opportunity (normally at least 14 days) to cure before terminating. For breaches involving child safety, illegal activity, fraud, or conduct that puts our providers at immediate risk, we may suspend or terminate immediately and without notice.
• Sections 5, 6, 8, 9, 10 and 13 survive termination.

12. Changes to these Terms

We may update these Terms. Material changes will be emailed to registered users at least 30 days before they take effect. Your continued use after the effective date constitutes acceptance.

13. Governing law and dispute resolution

These Terms are governed by the laws of the Czech Republic, excluding its conflict-of-laws rules. The Czech courts having jurisdiction over the registered seat of Printara s.r.o. have exclusive jurisdiction, except that consumers in the EU/EEA may also bring claims in the courts of their place of residence as required by mandatory consumer law. Consumers may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr. For consumer disputes in the Czech Republic, the competent out-of-court body is the Czech Trade Inspection Authority (Česká obchodní inspekce, coi.cz).

14. Operator and contact

The Service is operated by:

Printara s.r.o.
Registered seat: Krakovská 583/9, Nové Město, 110 00 Praha 1, Czech Republic
IČO (Company ID): 24856649
DIČ (VAT ID): not a VAT payer (neplátce DPH)
Registered in the Commercial Register: Commercial Register kept by the Municipal Court in Prague (Městský soud v Praze), Section C, File No. 444897
Contact form: app.blacknode.tech/contact · Legal: legal@blacknode.tech