Terms of Service

These Terms ("Terms") govern your use of BlackNode App ("Service") provided by BlackNode s.r.o. (Slovakia) at app.blacknode.tech. By creating an account or paying for a subscription, you agree to be bound by these Terms.

1. The Service

We provide a dedicated browser-based VS Code workstation (per-user Docker container) running on our infrastructure, with Claude Code, Chrome with stealth tooling, an MCP server stack and a set of pre-installed skills. You bring your own Claude.ai Pro subscription (or your own Anthropic API key); we provide the cloud workspace and the surrounding tooling.

2. Account and access

• You must be at least 16 years old and provide a valid email address.
• You are responsible for all activity in your container. Do not share your workspace password.
• You may have at most one active workspace per account unless we explicitly grant otherwise.

3. Subscriptions, billing and refunds

• Plans are billed monthly in advance via Stripe. Pricing is shown on the homepage and at checkout. Current plans: Starter $29/mo, Pro $99/mo, Ultra $299/mo.
• Subscriptions renew automatically until you cancel. You can cancel any time from the Settings drawer or the Stripe customer portal; cancellation takes effect at the end of the current period.
• No refunds. Monthly fees are non-refundable, including for partial months and unused capacity. EU consumer right of withdrawal: by clicking "Start workspace" and provisioning a container you expressly request immediate performance and acknowledge that you lose your withdrawal right once the workspace has been provisioned (per Slovak Act 102/2014 §7(6)(a)).
• If we materially change pricing we notify you at least 30 days in advance.

4. Usage limits and fair use

• Each plan has fixed RAM, CPU and disk caps (enforced at the container level). Exceeding the disk cap will cause writes to fail until you clean up.
• We rate-limit workspace provision to 3 / user / hour and 10 / source-IP / hour to prevent abuse.
• You may not use the workspace for sustained crypto-mining, port-scanning the public internet, DDoS, spam relay, or any activity prohibited by our upstream providers (Hetzner, Cloudflare, IPRoyal, Anthropic, Stripe).

5. Prohibited content and behavior

You may not use the Service to produce, store or distribute:

• Child sexual abuse material or any content sexualizing minors.
• Non-consensual intimate imagery, deepfakes of real people without their consent, or content designed to harass, dox, defame or threaten violence against any person or group.
• Malware, ransomware, exploits, phishing kits, credential-stuffing tools or other software intended to harm third-party systems.
• Content that infringes third-party IP rights you do not own or are not licensed to use.
• Spam, mass-unsolicited messaging, fake-account generation at scale, or any conduct that violates the policies of the upstream platform (e.g. Etsy, LinkedIn, TikTok) to which you connect.
• Anything illegal under Slovak, EU or your local law.

We may suspend or terminate accounts that breach this section without refund, and we will cooperate with lawful requests from authorities.

6. Your content and data

• You retain all rights to whatever you create or store in /workspace. We do not claim ownership.
• We do not read or train on the contents of your workspace. See the Privacy Policy for details.
• We do hold operational metadata (account, workspace state, event logs) as needed to operate the Service.

7. Third-party services

The Service integrates with third parties (Anthropic, Stripe, Supabase, Cloudflare, Hetzner, IPRoyal, plus any social platform you OAuth into). Those services have their own terms; your use of them through us is also governed by their terms. We are not responsible for outages, rate limits or content moderation decisions made by third parties.

8. Warranties and disclaimers

The Service is provided "as is" and "as available", without warranty of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, secure or meet your requirements. We do not warrant that any AI output is accurate, complete, lawful, or fit for purpose. To the maximum extent permitted by law we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.

9. Limitation of liability

To the maximum extent permitted by law, BlackNode s.r.o. is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data or business interruption, even if advised of the possibility. Our aggregate liability arising out of or relating to these Terms or the Service is limited to the fees you paid us in the 3 months preceding the event giving rise to the claim. Nothing in these Terms limits liability for gross negligence, fraud, or any liability that cannot be excluded under Slovak mandatory consumer law.

10. Indemnity

You agree to defend and indemnify BlackNode s.r.o. against third-party claims arising from your content, your use of the Service in violation of these Terms, or your violation of applicable law.

11. Termination

• By you: cancel in the Settings drawer or the Stripe portal. Your container and files are destroyed at the end of the current period; you receive an export link for 7 days.
• By us: for material breach (especially Section 5), we may suspend immediately and terminate after notice and a reasonable opportunity to cure (where appropriate).
• Sections 5, 6, 8, 9, 10 and 13 survive termination.

12. Changes to these Terms

We may update these Terms. Material changes will be emailed to registered users at least 30 days before they take effect. Your continued use after the effective date constitutes acceptance.

13. Governing law and dispute resolution

These Terms are governed by the laws of the Slovak Republic, excluding its conflict-of-laws rules. The courts of Bratislava, Slovakia have exclusive jurisdiction, except that consumers in the EU/EEA may also bring claims in the courts of their place of residence as required by mandatory consumer law. Disputes may first be attempted to be resolved via the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

14. Contact

BlackNode s.r.o. · Slovakia · hello@blacknode.tech · Legal: legal@blacknode.tech